At Dawih Solutions Limited (“Dawih,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (dawih.com), use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing details, payment information.
- Service Information: Project requirements, content provided for web/app development, support inquiries.
- Payment Information: Credit/debit card details processed securely through third-party payment providers.
- Training Information: Details provided during training registration (e.g., participant name, contact details).
- Usage Data: Non-identifiable data such as IP address, browser type, device information, and interactions with our website.
2. How We Use Your Information
We use your information to:
- Provide and deliver our web design, app development, support, and training services.
- Process payments and manage billing subscriptions.
- Communicate with you regarding projects, support, or training updates.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
3. How We Share Information
We do not sell or rent your personal data. We may share information with:
- Service Providers: Payment processors, hosting providers, and other third parties that help us operate.
- Legal Requirements: If required by law, regulation, or court order.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide services, comply with our legal obligations, or resolve disputes.
6. Your Rights
You may request to:
- Access, correct, or update your personal data.
- Cancel subscriptions or request deletion of your information (subject to legal or contractual obligations).
- Opt out of marketing communications at any time.
7. Cookies & Tracking
Our website may use cookies and similar technologies to improve user experience and analyze site performance. You can disable cookies through your browser settings, though some features of the website may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Dawih Solutions Limited
Email: [email protected]
Website: dawih.com